Privacy Policy

Last updated: March 2026

HYGO Technology ("HYGO", "we", "us", or "our") is a software development and information technology company incorporated in India, with its registered office at B-303, 9 Square Om Decora, Nana Mava Circle, Rajkot, Gujarat – 360005. We are committed to protecting your personal data and respecting your privacy in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and other applicable Indian laws and regulations.

This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit our website at hygotechnology.com, contact us, or engage with us for our software development services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Company name and designation
  • Project details, requirements, or any other information you share through our contact form, email, or direct communications

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on each page, and navigation paths
  • Referring URLs (how you found our website)
  • Device type (desktop, mobile, tablet)

This data is collected using cookies, Google Analytics 4, and Microsoft Clarity. It is used solely for improving our website experience and understanding how visitors interact with our content.

1.3 Information from Third Parties

We may receive information about you from third-party platforms such as LinkedIn, Clutch, GoodFirms, or referral partners who direct you to our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries — When you contact us through the website form or email, we use your name, email, and phone number to respond to your message.
  • To provide our services — If you engage HYGO Technology for a software development project, we use your information to deliver, manage, and support the agreed services.
  • To improve our website — We use analytics data (Google Analytics 4, Microsoft Clarity) to understand how our website is used and to improve the user experience.
  • To send relevant communications — With your consent, we may send you updates about our services, case studies, or relevant industry information. You can opt out at any time.
  • To comply with legal obligations — We may use your information to comply with applicable Indian laws, court orders, or regulatory requirements.
  • For internal business purposes — Including record keeping, accounting, and business development.

We do not use your personal information for automated decision-making or profiling.

3. Legal Basis for Processing

As an Indian company, HYGO Technology processes your personal data based on:

  • Your consent — provided when you submit our contact form or communicate with us
  • Contractual necessity — when processing is required to deliver software services you have engaged us for
  • Legitimate interests — for website analytics, security monitoring, and business communications
  • Legal compliance — where processing is required under applicable Indian law

4. Cookies and Tracking Technologies

Our website uses the following tracking technologies:

4.1 Google Analytics 4

We use Google Analytics 4 to collect anonymised data about website traffic and user behaviour. Google Analytics uses cookies to track sessions. Data collected is anonymised and aggregated. Google's privacy policy applies to data processed by Google: policies.google.com/privacy

4.2 Microsoft Clarity

We use Microsoft Clarity to record anonymised session replays and heatmaps to understand user behaviour on our website. No personally identifiable information is collected by Clarity. Microsoft's privacy policy applies: privacy.microsoft.com

4.3 Essential Cookies

Our website may use essential cookies necessary for basic website functionality such as form submission and navigation. These cannot be disabled.

You can control or delete cookies through your browser settings at any time. Disabling cookies may affect certain website functionality.

5. Data Sharing and Disclosure

HYGO Technology does not sell, rent, or trade your personal data to any third party. We may share your information only in the following limited circumstances:

  • Service providers — We work with trusted third-party service providers (such as cloud hosting providers, email services, and analytics platforms) who process data on our behalf under strict confidentiality obligations.
  • Legal requirements — We may disclose your information if required by law, court order, or a competent government authority under applicable Indian legislation.
  • Business transfers — In the event of a merger, acquisition, or sale of HYGO Technology's business, your data may be transferred to the successor entity, subject to the same privacy protections.
  • With your consent — We may share your information for any other purpose with your explicit consent.

We do not share your personal data with any third party for marketing or advertising purposes.

6. Data Storage and Security

6.1 Where We Store Your Data

Your data may be stored on servers located in India or in other countries through our cloud service providers (such as Amazon Web Services or Google Cloud Platform). When data is transferred outside India, we ensure appropriate safeguards are in place.

6.2 Security Measures

We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

  • HTTPS encryption on all website communications
  • Access controls limiting who can access personal data internally
  • Regular security reviews of our systems and processes

6.3 Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy or as required by applicable law:

  • Contact form enquiries: retained for 2 years
  • Client project data: retained for 5 years from project completion
  • Website analytics data: retained per Google Analytics and Microsoft Clarity default retention settings

7. Your Rights

Under applicable Indian law and as a matter of good practice, you have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete personal data
  • Deletion — Request deletion of your personal data, subject to legal retention requirements
  • Withdrawal of consent — Withdraw consent for processing where processing is based on consent
  • Opt-out of communications — Unsubscribe from any marketing communications at any time

To exercise any of these rights, please contact us at: tech@thehygo.com

We will respond to all requests within 30 days.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately at tech@thehygo.com and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites, including client websites, social media platforms, and technology partners. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

HYGO Technology
B-303, 9 Square Om Decora,
Nana Mava Circle, Rajkot,
Gujarat – 360005, India

Email: tech@thehygo.com
Website: https://hygotechnology.com